Dear ReFocus Team,

We are pleased to announce that ReFocus has launched a new Anonymous Compliance Hotline as part of our ongoing commitment to integrity, accountability, and transparency across our organization. This hotline is available to all staff members and is intended to provide a safe and confidential way to report any concerns related to compliance, ethics, or workplace conduct anonymously, if you choose to do so.

How to Access the Hotline:

• Call: 203-989-0335
• Voicemail Box: 9531
• You may leave a message at any time; voicemails are monitored regularly.
• Messages will be securely forwarded to the Compliance Department, and you are not required to identify yourself unless you wish to.

What Can Be Reported?

You are encouraged to report any concerns related to:

• Violations of company policies or procedures
• Ethical concerns
• Harassment, discrimination, or inappropriate workplace behavior
• Fraud, waste, or abuse
• Patient safety or regulatory issues

All reports will be reviewed promptly, and appropriate follow-up will be conducted. Please know that retaliation for making a report in good faith is strictly prohibited and against our organization’s guidelines.

If you have any questions or need further guidance, feel free to contact Director of Quality, Safety, and Compliance Rabia Hamid via email directly (rabia.hamid@refocuseye.com). Thank you for helping us maintain a respectful, safe, and compliant work environment.