Your Vision, Our Mission
Hear
From Our Patients
Experience the difference of care that has earned an average rating of 4.7 stars across 70 locations, with an exceptional 22,827 five-star reviews out of 26,473 total. That's 87% of all patients giving us their highest rating, a level of satisfaction that reflects our unwavering commitment to excellence. This extraordinary trust is built on three core promises: expert medical care from board-certified specialists, genuine compassion in every interaction, and life-changing results that restore and enhance your vision.
Career Pathways
We provide expert guidance to help you unlock your potential and succeed.
More Than Just Doctors: The Power of Our Entire Team
Staff Excellence Drives Exceptional Experiences
The numbers tell a compelling story about teamwork. Exceptional eye care is a team sport, and patients notice every person who contributes to their experience.
Nearly Equal Recognition
An incredible 8,638 reviews mention doctors by name, amazingly 8,198 reviews specifically recognize staff members. This nearly equal recognition reveals a fundamental truth: patients value the contributions of front desk representatives, ophthalmic technicians, surgical coordinators, and support staff just as much as they value their physicians.
"The whole team is great and very friendly."
"Dr. Clark and all of his staff in office and surgical staff were fantastic!"
Every Touchpoint Matters
From the moment patients walk through the door to their final checkout, every interaction counts. With 2,735 mentions of "friendly" service, 1,173 mentions of "helpful" staff, and a remarkable 4,098 mentions of "professional" across all team members, patients are clearly paying attention to more than just the clinical exam. These interactions play vital roles in creating the outstanding experience that earns our 87% five-star rating.
"From the front desk to the Optician... they treated me with such kindness and care."
"Seamless from start to finish... and awesome outcome!"
Individual Staff Excellence
Patients frequently call out specific staff members by name, demonstrating that excellence is noticed at every level. Research confirms what our reviews demonstrate: patients view staff interactions as a direct reflection of practice quality. This is why our commitment to excellence extends to every team member, every role, and every patient touchpoint.
"Not to leave out the support staff, they are all excellent!"
"Joe Forte is an amazing contact lens specialist."
"Becky is the nicest and most thorough Tech I've ever had."
Expertise You Can Trust Masters of
their craft
Patients consistently praise the high level of medical knowledge and surgical skill across our team, with 1,339 reviews specifically mentioning doctor knowledge and expertise. Our surgeons are repeatedly described as "masters of their craft" and "second to none," building confidence through proven clinical excellence.
Dr. Clark is a trusted, knowledgeable, professional. I feel quite fortunate to be in his care.
Dr. Nasrullah is an outstanding surgeon.
Dr. Chin is master surgeon.
Dr. Mann's skills as an ophthalmologist are second to none.
Dr. Shields is a genius surgeon
A Truly Caring & Patient-First Approach
Compassion at the Center
With 959 mentions of how caring the team is, compassion threads through every patient interaction. This isn't just technical excellence, it's care that feels like family. Patients highlight kindness, patience, and time taken to address concerns, which transforms medical procedures into experiences described as "amazing" 558 mentions and the "best" by 1,121.
Life-Changing Results: Seeing is Believing
Vision Restored, Lives Transformed
The most profound impact of our care appears in powerful outcome stories, as showcased by the overall 87% five-star rate and frequent use of "great" 3,645 and "recommend" 2,284 in our patients feedback.
"My sight has been restored to as good as my youth and I no longer need eyeglasses except for reading."
"I had cataract surgery, my eyes are now better than 20/20. I highly recommend Dr. Campo for all eye checkups"
"My eyesight is nothing short of a miracle...
I have a new set of eyes!"
"I now can see 100% better because of his great work... he made a miracle."
Commitment to Patient Education
Every Step Explained Clearly
Patients frequently call out communication quality, as seen by the frequent mention of words like "helpful" 1,173 and "knowledgeable" 1,339, showing that the information is clear, actionable, and reassuring across visits. Our doctors and technicians take the time to teach and inform about eye health, ensuring patients are partners in their own care rather than just receiving a diagnosis.
"I had an emergency on a Saturday and they fit me in."
"I was able to get a same day appointment for a sudden change in my vision, the wait was not long, and the staff was very efficient."
"The flow and professionalism of this office and the staff surpasses any Dr office I've ever been to."
"Virtually no waiting. I was taken quickly and the technicians were outstanding."
Efficient and Respectful of Your Time
Patients describe our operations as running smoothly with on-time appointments, seamless flow, and timely access for urgent issues, aligning with "professional" (4,098) and "great" (3,645) themes that reflect systemwide reliability. From same-day emergency appointments to minimal waiting, efficiency is part of our care promise and described as "a rarity in medicine."
Confidence and Peace of Mind Built on Consistency
The professionalism and clear communication from our team instill deep confidence, reflected in language like "best" 1,121 and "recommend" 2,204, which alongside 87% five-star ratings shows consistent confidence in our judgment and care plans. Patients leave appointments feeling reassured, informed, and certain they're receiving the highest standard of care.
State-of-the-Art Technology & Facilities
Modern, Clean, Comfortable
Patients note "state-of-the-art equipment" and facilities described as "beautiful, modern, clean" or even "spotless, down to the patient bathroom," which support diagnostic accuracy and a welcoming patient experience in tandem with high satisfaction scores. This commitment to excellence extends beyond clinical care to create an environment that enhances comfort and confidence.
"State of the art medical equipment."
"Very thorough with high tech equipment."
"Beautiful,
modern, clean office!"
"The offices were spotless... even the bathroom!"
Continuing A Legacy Of Exceptional Care
What Patients Feel After Their Doctor Partners With ReFocus.
By the Numbers
4.7 average star rating across 70 locations
22,827 five-star reviews (87% of all reviews)
1,121 "best" | 959 "caring" | 558 "amazing"
8,198 recognize staff 8,638 mention doctors by name
4,098 "professional" | 3,645 "great" | 2,735 "friendly"
2,204 "recommend" | 1,339 "knowledgeable" | 1,173 "helpful"
One Mission,
Exceptional Patient Care
9 states • 80 locations • 165+ physicians • 1000+ staff
One Network, Stronger Together